FWA Training:  Business Gains
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3. SCENARIO:
  An individual contributor whose work is very detail-oriented and requires a lot of concentration found it difficult to write her numerous reports in the office because of frequent non-business interruptions. She now telecommutes.  Her reports are always on time and accurate - and they contain considerably more detail than she was able to produce on site. She and her manager agree that this is a good arrangement for both the individual and the business unit.

POSSIBLE GAINS:
A improved recruitment and retention
B increased commitment and productivity
C enhanced customer service
D improved work quality
E reduced real estate costs


Answer

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